Privacy Policy

1. Types of Information Collected

When you request appliance service, book a technician, or reach out through our website, we may collect the following details:

• Full name and contact information (phone number, email address)
• Service address and location details within Crowley and surrounding areas
• Appliance details (brand, model number, description of issue)
• Billing and transaction details necessary to process payment

2. How We Use Your Information

We use the collected information strictly for legitimate business purposes, including:

• Dispatching technicians to your home and confirming appointment windows
• Diagnosing, servicing, and billing for appliance repair requests
• Providing warranty records and service follow-up support
• Improving our customer service experience and technician routing

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may only disclose information to trusted service providers who assist us in payment processing or dispatch communications, strictly under confidentiality agreements.

4. Data Security

We maintain appropriate technical and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Contact Us Regarding Your Privacy

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact Appliance Repair Crowley directly: